Botanikanya
Service Delivery & Appointment Policy
How an enquiry may become an appointment.
Last updated 12 October 2026
No online booking
This website does not book or confirm appointments. An enquiry is a request for information only.
Before any appointment
We confirm in writing: the provider (and, for a doctor meeting, the doctor's licence), the venue, the scope of the service, its duration, a complete THB quote including taxes and fees, cancellation and refund rules, and whether the service is suitable for you. An appointment exists only once you accept these written terms.
Delivery
All services are delivered in person at the confirmed venue. There is no telemedicine, online consultation, online diagnosis or online prescription. No goods are delivered.
Massage and spa
Massage and spa experiences are for general relaxation and are not medical treatment. No health result is promised.
Contact us
Questions, requests or concerns? Email info@botanikanya.com. We reply by email.